FAQ´s

FAQ:

Q- How much does shipping cost?
A- We offer FREE shipping 
Q- How long does shipping take?
A- All orders ship within 1-3 business days
Shipping: Orders vary depending on the country to which they are sent.

United States	Days = 10.4
Canada	Days = 9.4
Brazil	Days = 19.3
Mexico	Days = 11.3
Chile	Days = 14.1
Colombia	Days = 16.7
Costa Rica	Days = 19.7
Panama	Days = 30.3
Peru	Days = 16.4

 
Q- Where is my order?
A- Please contact us at support@irealign.com with your full name and mailing address, and confirmation number.
Q- What is my tracking number?
A- This is how you will be able to track your order. Your tracking number is emailed to you and will be available 2-3 days after your order is placed. Please contact support if you have not received your tracking number 5 days after placing your order.
Q- I lost my tracking number. What can I do?
A- Simply contact us at support@irealign.com with your full name and mailing address, and we will resend you your confirmation number.
Q- How can I make changes to my order?
A- If you need to make changes to your order, you will need to contact us within 12 hours of placing your order.
We can change:
- Your shipping information
- Your name
- Your email
- Your phone number
Q- How can I cancel my order?
A- You must contact us within 12 hours.
- We cannot cancel your order once it has already been shipped.
Q- What is your return policy?
A- Please see our Refund and Return Policy by clicking this link: https://irealign.com/policies/refund-policy
Q- Who do I contact if there is a problem with my order?
A- If there is a problem with a purchase, please let us know immediately! Describe the problem and send any available photos to support@irealign.com
Contact Us
If we still haven't been able to answer your question, feel free to contact us at support@irealign.com and we will get back to you within 24 hours.